How can we help you?

Yes! You can speak with a representative at 888-279-8348. Our lines are open 8 am - 6 pm EST, M-F. Press 1 for enrollment support.

No. Much like enrolling in the Affordable Care Act plans, you must make this decision on your own, or in consultation with your tax professional. Our partners are here to enroll you into the program and ensure your claims are paid in a timely manner. But we cannot help you choose which plan to enroll in.

No, we cannot provide you with this advice. You will need to ask your own tax professional to verify tax deductibility of your premiums and/or deductibles. 

Yes. On each enrollment application page, you will see a chat icon you can click for support; chat operates 8:00 am – 8:00 pm EST M-F and 10:00 am – 2:00 pm EST Saturdays. This chat is an actual human, not a bot! We encourage you to take advantage of the chat.

You will call Vault Admin Services, powered by AMPS, our carrier claims administrator. The number to call is (800) 425-9374. This contact information will also be available on your Member Services page. 

AMPS support hours are Monday-Friday 8 am to 7 pm EST. 

Your doctor will call Vault Admin Services, powered by AMPS, our carrier’s claims administrator, directly. That number, which can also be found on your insurance card, is (800) 425-9374.  

If you want to change your payment information, please call the Administrator at 800-425-9374. 

You can speak with a representative at 888-279-8348. Our lines are open 8 am - 6 pm EST, M-F. Press 1 for enrollment support.